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ThunderGraph.co.uk. Print House

Privacy Policy Online printing. Privacy Policy

What information we hold about you
If you've bought something from us we will have your email address, phone number and address details on file. If you choose to deliver proofs or items to a third-party we will also have their name and address. This information is only used to deliver your orders and to contact you. 
 
What we do with your information
In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track deliveries and review past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
We NEVER exchange, sell or otherwise give away your email address to other companies. Your email address is used only by us for emailing you regarding your orders.
 
Who else sees your information
We may have to disclose some of your information to service suppliers to help complete your order. These parties include our courier company so that they are able to deliver your order. By using our web site you consent to us using the personal information you have given ThunderGraph, as outlined in this Privacy Policy.
 
What other information do we collect?
We collect information of a general nature about how many 'hits' our website gets. We also monitor the site traffic patterns, which tell us which areas of the site are being visited more than others. This helps us to build a more useful site in subsequent re-designs. We don't track individual user's pathways through the site.
 
Cookies 
Our site uses cookies. Cookies are small amounts of data sent to your web browser by a webserver. They cannot harm your machine in any way as they are small textfiles with simple information in them. We also use software to track general browsing behaviour on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behaviour. 
 
Feedback / Comments
If you provide feedback to us, we may use and disclose such feedback for any purpose. We will not associate such feedback with any personal information, other than your full name if appropriate. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any email we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.